We want you to be completely in love with your Girl About Town order. If for any reason you want to return it, we will offer you a refund for the value of the item(s) you are returning.

*Please Note: Due to hygienic purposes intimates are not accepted for return  

Merchandise purchased through http://www.girlabouttown.com are applicable for exchange or refund within 14 days from delivery. Items must be returned unwashed, unused, and undamaged. Shipping and handling fees will not be refunded.

Exchange/ or return via mail

If you wish to exchange or return the item via mail, please do the following:

1)    Complete the Exchange/ Return Form.

2)    Package the item(s) and Exchange/Return form together with the original shipping receipt you received with the package.

3)    Mail all the above items in the same package to the following address:

Girl About Town

Parcel Locker 10113 79061
44 Market Street
Sydney NSW 2000
Australia  

To ensure proper processing, please select reason for return on the Exchange / Returns form.

*Please note that postage fees for a change of mind will not be refunded

Incorrect, damaged or, defected item(s)

* Please do NOT post the item back to us if it is faulty or incorrect. We will ask you to keep the product(s) to prevent you the trouble and cost of return postage.

* Postage fees will NOT be refunded. 

Please follow instructions: 

Incorrect item(s) which have been received damaged or contain defects may be refunded within 30 days from the delivery date. 

Please take photos of the damaged / defected area and send them to: info@girlabouttown.com

Our returns department will inspect all item(s)/ photo(s), and we will issue you a full refund for any faulty or incorrect item(s) after verification by our team.

Please press here to download the Exchange Returns Form:

Exchange/ Return Form